Write down as much information about the call as possible. Computer aided dispatch is a computerized database. The virginia tech police will dispatch a search team and will organize the search. Other emergency units will be alerted to the threat and asked to stand by for further instructions. Call 911 or cuyahoga community college police at 2162169874911 when it is safe to do so. A capability is provided with proper planning, organization, training, equipment, and exercises.
Training is essential to deal properly with a bomb threat incident. The office of emergency management offers many different trainings throughout the year. Two logical explanations for reporting a bomb threat are. Jurisdictions and organizations should make decisions to invest in training and education based on information derived from the assessments, strategies, and plans developed through implementation of the integrated. Bomb threats safety training video safetycare safety dvd. Nims, ics, training and exercises exercises and tabletop training.
This bomb threat specialized call video provides the necessary dispatcher training to prepare you to handle the high priority call types that do not happen everyday. The bomb threat preparedness and response course is an online independent study training. The dispatch cad is comprised of three modules which allow us to track units and create and maintain a history of calls. This is a one day, inperson instructorled training. Often it is a dispatcher s or supervisors responsibility to contact employees during a communityemergency to help move peopleout of harms way. This means that there will always need to be a response to the threat by emergency services personnel police, fire, and medical. An afteraction report aar will be conducted after an exercise or incident to identify how to improve emergency operations see attachment 19. Fema and the private sector during disaster planning, response and recovery efforts.
It gives participants the opportunity to apply this knowledge to develop a bomb threat management plan. How dispatchers should handle bomb threat calls 4hrs commonwealth police service, inc. Instruct all personnel, especially those at the telephone switchboard, in what to do if a bomb threat is received. Procedures for handling a telephone bomb threat youtube. Occasionally these calls are through a third party. Remain calm and attempt to obtain as much information as possible from the caller see question checklist below.
When a written threat is received, save all materials including the envelope or container. The majority of threats are called in to the target. The person receiving the call should do the following. Have someone call 911 and osu public safety dispatch from a separate phone give your name, location and telephone number.
Policy in order for the utmost safety all fire department personnel shall be familiar with this policy. The physical and mental stress police dispatchers face everyday can be mitigated by effective training. The vigo county sheriffs office is committed to improving and enhancing the quality of life and ensuring that vigo county is a safe place to live, work, and visit by nurturing public trust, fostering community partnership in crime prevention, and by holding ourselves to the highest standards of. The guidance and resources listed below outline indepth procedures for either bomb threats or suspicious items and will help you prepare and react appropriately during these events. The capabilities are derived from a threat and mission analysis. Discuss how the terrorist threat has evolved in terms of organization, structure, involved.
Training, exercises andor drills will be conducted on a regular basis to prepare and test aspects of emergency response plan. Immediately after the call is terminated, call 911 and the dispatcher will notify university police. Nted course catalog national training and education division. Notification of fire dept the wilson 911 center will not dispatch a bomb threat over the radio. Active threat preparedness euclid police department. The ndpc is a dhsfema training partner providing highquality training to emergency. Remain calm and allow the caller to talk, listen carefully to what is said.
Bomb threat for main campus evacuation procedures for a campuswide bomb threat, click here. Refer to bomb threat procedure in the emergency procedures flip chart. Health science center campuses will follow their building emergency plans. Bomb threat procedures welcome to work health and safety. Fta effective practices in bus transit safety emergency response post updated emergencycalldownlists in dispatch and make themeasily accessible to dispatchers. Be absolutely certain that all personnel assigned to the command center are aware of their duties. Bomb threat management planning center for domestic. Take no other action unless directed by the police. Training and education provide the whole community with the knowledge, skills and abilities needed to perform key tasks required by specific capabilities. How to avoid dispatcher fatigue 4 attorneyhrs commonwealth police service, inc. Apply to dispatcher, emergency dispatcher, public safety officer and more. Emergency dispatcher jobs, employment in suisun city, ca. Tell the dispatcher that you received a bomb threat and give a basic description of the nature of the call.
Level i, ii, and iii bomb squads are assigned to appropriate levels of. The dynamics of domestic and family violence for dispatchers. Bomb threat management planning fema center for domestic. Bomb threat emergency preparedness oregon state university.
A resource guide to improve the publics reporting of. Bomb threat preparedness and response fema center for. Notify university police main dispatch at 9184442468 or ext. Fonar corp emergency dispatcher salary in the united states. Use the checklist provided below to assist you in recording information obtained from a telephone bomb threat. Dispatch communications for police policeone academy. Alert a coworker to call 911 and building security if offcampus to let the dispatcher know of the possible bomb threat. Careerbuilder, llc strives to make our facilities and services accessible to all people, including individuals with disabilities. Document the conversation using the bomb threat checklist. Taking courses on dispatcher call handling, stress management, calls involving offduty officers, critical incident response, and many more can help dispatchers to become calm, collected professionals during emergencies. Emergency operations plan ohio homeland security ohio.
The procedures should be readily available and in the hands of all employees who, by reason of their assignment, might be expected to receive a phone call, a verbal or physical threat, or suspicious mail or packages. Take a quick visual look around your area for any suspicious objects. Specific emergency scenarios george fox university. How much does an emergency dispatcher make at companies like fonar corp in the united states. The state 911 department has compiled a listing of courses. It uses interactive exercises and case histories of what actually. If you receive a phone call bomb threat, listen carefully and write down everything that is said, starting with the exact time of the call. Picture of emi campus with emergency management institute sign in foreground and buildings n and o in the background titlethe campus of fema s national emergency training center, located in emmitsburg, md. Listen carefully for clues that may be useful during the investigation and note them. Take notes on everything said and heard, including background noise, voice characteristics, etc. Keep the caller on the line as long as possible by asking questions. The law officeof attorney patrick rogers 911 emergency dispatching. This is a one day, inperson instructorled training covering the following.
Euclid police department does not provide active threat or shooter training or certification. A bomb threat is generally defined as a verbal or written threat to detonate an explosive or incendiary device to cause property damage, injuries, or loss of life whether or not such a device actually exists. Bomb threats or suspicious items should always be taken seriously. Report the time, location and content of the threat, as well as your location and phone number. Nims, ics, training and exercises university of houston. How quickly and safely you react to a bomb threat could save lives, including your own. Sometimes a threat is communicated in writing or by a recording. Bomb threat with bomb hidden in the facility or on a person. Call 911 keep the caller on the phone as long as possible get detailed information from caller use bomb threat checklist below look at telephone display, if equipped, write down the number.
When it is deemed necessary to evacuate the primary 911 communications center located at 575 south 10th street, all 911 center. Medical preparedness and response for bombing incidents mprbi. Stay on the line with the 911 dispatcher until the 911 dispatcher terminates the phone call. Ndcp nerrtc radio dispatchers, ndcp nerrtc hazmat, ndcp. Fema emergency management institute emi national preparedness directorate national training and education division. Employ assault weapons, explosives, improvised explosive devices ieds, andor fire as. If a bomb threat is received by handwrittentyped note. Bomb threats and the placement of explosive devices are both actions that are designed to strike at the heart of your organisation. Biological, radiological, nuclear, and explosive events, webbased, 4. Emergency dispatcher jobs, employment in santa monica, ca. Bomb threat checklist northeastern state university. Fema training, provides downloads and curriculum, and an online training course.
Cfs call received by dispatch for patrol units to respond. January 25, 2002 revised december 1st, 2004 revised january 1st, 2006 revised january 10th, 2007 general. Their procedure is to contact a fire dept officer by phone, alphanumeric pager, or by. Emergency management institute independent study program. The guidance and resources listed below outline indepth procedures for either bomb threats or suspicious items and will help you prepare and. If you receive a bomb threat, try to get as much information as you can from the caller, including. Below are just a few of the trainings that have been conducted by the office of emergency management. Discovery of a device or unusual package, luggage, etc. Once the material is recognized as a bomb threat, further unnecessary handling must be avoided.
Every effort must be made to protect such evidence as. This is the journey level dispatcher classification and incumbents are expected to assist in training and monitoring the progress of entry level dispatchers. Callers should be prepared to give dispatchers answers to the following. Active shooter how to respond homeland security home.